Privacy Policy

AriBio Co., Ltd. (hereinafter referred to as the "Company") is responsible for the protection of personal information under the relevant laws and regulations that information and communications service providers must comply with, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, Personal Information Protection Act, Communication Secret Protection Act, and Telecommunications Business Act. We are doing our best to protect users' rights and interests by establishing a personal information processing policy in accordance with relevant laws and regulations.

Through the personal information processing policy, the company informs you of the purpose and method of using the personal information provided by users and what measures are being taken to protect personal information. The company discloses this personal information processing policy on its website (www.memoreapp.com) so that users can easily check it.

When the company revises the personal information processing policy, it will be shared within the service or through the information page on the website or other easy-to-understand methods at least 7 days before the revision. In addition, we will notify you at least 30 days in advance if there is a significant change in user rights, such as collection and use of personal information or provision to a third party.

1. Items of personal information to be collected and methods of collection

(1) Items of personal information to be collected

- The company collects the following personal information when using the Memo:Re app service for membership registration (or service subscription) and provision of various services.

· Required: Email address, nickname (or name), device OS information

· Optional: Profile picture

- The company collects the following personal information from third parties when registering as a member (or signing up for a service) or linking an account through an external service.

· Facebook, Inc: Facebook ID, email address, gender, profile picture

· Google: Google ID, email address, profile picture

· Apple: Apple ID, email address

- The company may automatically generate and collect the following information in the course of service use or business processing.

· IP address, date and time of visit, service use record, bad use record, app installation information, consultation history, other information collected in the course of using the service below, text and information voluntarily entered by members for service use, etc.

(2) How to collect personal information

- The company collects personal information in the following ways.

· Memo:Re service is collected during execution or use

· Provision from partner companies when linking external accounts

· Collection through generated information collection tools (including cookies)

· Collection through voluntary provision of users during use

2. Purpose of collection and use of personal information

The company uses the collected personal information for the following purposes.

(1) Memo:Re service provided

Account connection and invitation of the other party through the connection means set by the user, such as name identification in the Memo:Re service that the user has signed up for, e-mail/Facebook, etc.

(2) Member management

Provision of membership service, member identification, prevention of illegal use and unauthorized use of bad members (members whose use is restricted according to the terms of service), confirmation of intent to join, preservation of records for dispute settlement, complaint handling, complaint handling, and delivery of notices

(3) Use for marketing and advertising (when consenting to receiving marketing information)

Provision of event participation opportunities or advertising information when marketing and advertising are applied to services in the future

3. Sharing and Provision of Personal Information

In principle, the company uses users' personal information within the scope notified in "2. Purpose of collection and use of personal information" In principle, it shall not be used beyond the scope of consent, disclosed to the outside or provided to third parties. However, in the following cases, we can disclose members' personal information in a limited way by paying attention.

For mutual identification while using Memo:Re service, nickname (or name) and profile picture are disclosed to connected users within the service. When a user invites another person, ‘nickname (or name), profile picture’ is disclosed to identify the invitee according to the settings.

Except for the above purposes, we do not use the personal information beyond the scope notified in "2. Purpose of collection and use of personal information" without the user's prior consent, or disclose or sell the user's personal information to the outside in principle. However, exceptions are made in the following cases.

If the user consents in advance,

In case the user consents in advance to use the service of the affiliated third party

When the company provides users' personal information to a third party, the company has the right to refuse consent to the person who is provided to the user in advance, the purpose of use of the recipient, the items of personal information provided, the period of retention and use of personal information, and the consent of the recipient. After notifying the facts and the disadvantages caused by refusal of consent through e-mail or in writing, consent is sought. Personal information provided to affiliated services is limited to information necessary to provide services, such as user name, profile picture, and anniversary information. At the time of consent, we will inform you of the contents of personal information provided for each service. The contents of the provided personal information may be added/changed while providing the service, and if the personal information required to use the affiliated service is changed, additional consent is obtained when using the service.

In accordance with the provisions of laws and regulations, or if there is a request from the investigation agency in accordance with the procedures and methods prescribed in the laws for the purpose of investigation.

4. Retention and use period of personal information

The company will retain and use the user's personal information only for the period of providing the service from the user's subscription date. In principle, the user's personal information will be destroyed without delay when withdrawal or account deletion or achievement of the purpose of collection and use of personal information is completed. For various destruction policies related to other connection parties, the terms and conditions or notices at the time of disconnection shall apply. On the other hand, records of illegal use are kept for one year (for the purpose of preventing re-registration). However, if it is necessary to preserve it in accordance with the relevant laws and regulations, the company preserves and uses the member information for that purpose for a certain period set by the relevant laws and regulations. An example is below.

Records on contract or subscription withdrawal, etc.: 5 years

Records on payment and supply of goods: 5 years

Records of consumer complaints or dispute resolution: 3 years

Records of visits: 3 months

Records on electronic financial transactions: 5 years

Records of identity verification: 6 months

5. Personal information destruction procedures and methods

In principle, users' personal information is destroyed without delay when the purpose of collection and use of personal information is achieved. The company's personal information destruction procedures and methods are as follows.

(1) Destruction procedure

The information entered by the user for membership registration, etc. is transferred to a separate DB after the purpose is achieved, stored for a certain period according to the information protection reasons according to internal policies and other related laws (refer to retention and use period), and then destroyed.

This personal information will not be used for any other purpose other than being retained unless it is required by law.

(2) Destruction method

Personal information stored in the form of electronic files is deleted using a technical method that cannot reproduce the record. If there is personal information that is printed and managed on paper, it is shredded with a shredder or destroyed through incineration.

6. Users' rights and obligations and how to exercise them

Users may at any time inquire about their registered personal information, request correction or deletion, correction, or request suspension of processing of personal information, and if they do not agree with the company's processing of personal information, refuse consent or cancel membership (member withdrawal) may be requested. However, in such a case, it may be difficult to use some or all the service. If you can cancel your membership in the settings within the application, or if it is difficult to proceed, please contact the person in charge of personal information management by e-mail and we will take action.

The company handles personal information that has been canceled or deleted at the request of the user as specified in "5. Period of Retention and Use of Personal Information" and is not allowed to be viewed or used for any other purpose.

Users themselves are responsible for accidents that occur due to inaccurate information entered by the user. Users are obligated to prevent unexpected accidents by entering their personal information accurately and up to date.

The company does not knowingly collect or request information from children under the age of 14 without parental consent, and does not recommend the use of the Memo:Re app for such children. If it is determined that the information of a child under the age of 14 has been registered with the company without parental consent and you believe it is unnecessary, please send an e-mail to the administrator for personal information and account deletion.

Users have a duty to protect themselves and not to infringe on the information of others along with the right to be protected. Users must be careful not to leak their personal information and be careful not to damage other people's personal information, including postings. If a user fails to fulfill these responsibilities and damages the personal information and dignity of others, he/she may be punished according to the relevant laws.

7. Measures for technical/administrative protection of personal information

The Memo:Re service is a communication service that aims to help slow the progression of dementia using family-centered reminiscence therapy. In addition, all photos, voices, and videos uploaded by users to the service app for the above purposes belong to the user only and are operated as a private service that only the user and the person invited to the service can check.

The company is taking the following technical/administrative measures to ensure safety so that personal information is not lost, stolen, leaked, altered, or damaged in processing users' personal information.

The company is doing its best to prevent the leakage or damage of members' personal information by hacking or computer viruses. We use the latest security patches and firewalls on the server side to prevent leakage or damage to users' personal information or data, and enable secure transmission of personal information over the network through encrypted communication, etc.

In addition, the number of employees who handle personal information-related tasks of the company is limited to the person in charge, and we intend to comply with the Memo:Re privacy policy through training for the person in charge.

However, the company is not responsible for any problems caused by the leakage of personal information such as ID and password due to the user's negligence or problems on the Internet.

8. Contact information of the person in charge of personal information management and the person in charge

You can report any complaints related to personal information protection that occur while using the company's services to the person in charge of personal information management or the department in charge. The company will promptly and sufficiently respond to users' reports.

Privacy Responsible Department and Manager

Responsible Department: Platform Development Team

Manager: Jinhee Kim

Mail: platform@aribio.com

If you need to report or consult on other personal information infringement, please contact the following organizations.

Personal Information Infringement Report Center (https://privacy.kisa.or.kr / 118 without area code)

Personal Information Dispute Mediation Committee (https://www.kopico.go.kr / 1833-6972)

Supreme Prosecutor's Office (http://www.spo.go.kr / 02-3480-3573 or 1301 without area code)

National Police Agency Cyber Investigation Bureau (https://cyberbureau.police.go.kr / 182 without area code)

9. Others

If there are websites that are linked within the Memo:Re service, this "Memo:Re Privacy Policy" does not apply to the collection of personal information, and each website's own rules follow.

10. Duty of Notice

If there is any addition, deletion, or modification of the current personal information processing policy, it will be notified through the company website, 'Notice' in the service or other easy-to-understand methods at least 7 days before the revision. However, if there is a significant change in user rights, such as collection and use of personal information or provision to a third party, we will notify you at least 30 days in advance.

This Privacy Policy is effective from July 1, 2021.

This app is not intended for EU/UK individuals.